Refund policy
📌 All Sales Are Final
At KVRN, we stand by the quality of our products. Please note that all sales are final, and we do not accept returns, exchanges, or refunds unless the item arrives damaged or defective.
📦 Damaged or Defective Items
If you receive a damaged or defective item, we will review your request and offer a resolution if the claim is approved.
To request a review, follow these steps:
1️⃣ Email us at support@kvrn.shop within 7 days of receiving your order.
2️⃣ Include:
- Your order number
- Clear photos or videos showing the damage or defect
3️⃣ Our team will review your request and respond within 2-5 business days.
If approved, we will:
✔ Offer a replacement if stock is available.
✔ Provide a refund if the item is no longer in stock.
❌ Non-Eligible Returns
We do not accept returns, refunds, or exchanges for:
- Wrong size selection (please refer to the size chart before purchasing).
- Buyer’s remorse or change of mind.
- Minor color variations due to screen differences.
📍 Contact Us
For any concerns, email us at support@kvrn.shop.
🔗 Need more info? Check out our FAQs before reaching out.