Shipping policy

At KVRN, we aim to provide a smooth and transparent shipping process. Shipping times vary depending on whether your order is pre-made or a pre-order, as well as your location.

📦 Order Types & Processing Times

Pre-Made Items (In-Stock)

  • Processing Time: 1-3 business days before shipping.
  • Estimated Delivery (After Processing):
    • USA: 3-7 business days
    • Canada: 7-14 business days
    • International: 10-21 business days (varies by country)

Pre-Order Items

Pre-order items are made-to-order and require additional production time before shipment.

  • Production Time: 4-6 weeks (manufactured in China)
  • Shipping Time (After Production):
    • USA: 3-7 business days
    • Canada: 7-14 business days
    • International: 10-21 business days (varies by country)

💡 Pre-order timelines are estimates. Unexpected delays in manufacturing or customs clearance may occur.

🌎 Shipping by Location & Import Tariffs

USA & Canada

  • Customs duties & import taxes may apply depending on local regulations.
  • We are not responsible for additional tariffs or customs fees charged upon delivery.

International Shipping

  • Duties, taxes, and customs fees are determined by your country.
  • Customers are responsible for any import fees upon delivery.
  • If customs fees are unpaid and the package is returned to us, a reshipping fee may apply.

For international orders, we collect duties and import taxes at checkout to ensure a seamless delivery experience. This means the total price you pay at checkout includes all applicable import fees, so you won’t encounter unexpected charges upon delivery. By prepaying these costs, your order will clear customs smoothly, reducing delays and additional fees. If you have any questions about duties and taxes for your country, please contact our support team before placing your order.

🚀 Tracking & Shipping Confirmation

  • Once your order ships, you will receive a tracking number via email.
  • If your package is delayed or lost, please contact support@kvrn.shop with your order number.

📌 Important Notes

  • We do not ship to PO Boxes.
  • KVRN is not responsible for lost, stolen, or delayed packages once they are in transit.
  • Please note that all shipping times are estimates and not guarantees. Delays may occur due to customs, carrier issues, or unforeseen circumstances.
  • All sales are final—please review our Refund Policy for details on damaged or defective items.

🔗 For additional questions, check our FAQs or email us at support@kvrn.shop.